Kapileshwar Mahadev Mandir
At Kapileshwar Mahadev Mandir, we strive to offer transparent and trustworthy services to all devotees. As a religious charitable trust, we operate under specific legal, ethical, and spiritual frameworks. This Refund Policy outlines our position on payments, donations, and bookings made via our official website.
1. Donations
All donations made to Kapileshwar Mahadev Mandir are non-refundable.
Donations are considered voluntary contributions to the Trust for religious and charitable purposes.
Once the donation is successfully processed and the receipt is generated, no request for refund, cancellation, or transfer will be entertained.
2. Pooja / Darshan Bookings
Pooja, Aarti, Abhishek, or other spiritual service bookings made through our website are non-refundable.
In case of any technical failure or unsuccessful payment, the amount will not be deducted. If deducted without confirmation, please allow 7–10 working days for the amount to reflect back as per your bank’s policy.
If a Devotee enters incorrect details and the booking cannot be fulfilled due to this, no refund will be issued.
3. Payment Failures and Duplicate Transactions
In case of failed or duplicate transactions, please contact us within 24 hours of the transaction.
Kindly email us at kapileshwarmahadev.velhale@gmail.com with transaction reference number and payment proof.
After verification, if eligible, the excess or failed transaction amount will be refunded within 7–10 working days.
4. Unauthorized Transactions
If you notice an unauthorized charge made to your account via our portal, report it immediately to your bank and notify us at kapileshwarmahadev.velhale@gmail.com
After internal investigation, if verified, such cases may be processed for refund at the discretion of the Trust.
5. Contact Information
For queries regarding your payments, bookings, or donation receipts, you can reach us at:
📍 Kapileshwar Mahadev Mandir, [Insert Full Address]
📞 +9804898086 (8:00 AM – 9:00 PM IST)
📧 kapileshwarmahadev.velhale@gmail.com
6. Final Decision
All refund-related decisions are made by the Kapileshwar Mahadev Mandir Trust Management and shall be considered final. The Trust reserves the right to approve or deny refund requests based on internal policy and circumstances.